Meet IMS Group at RAE London 2025

Meet us at the Recruitment Agency Expo (RAE) to explore how outsourcing and offshoring can drive efficiency, scalability, and business transformation.

Date: March 18-19, 2025
Location: Stand A30, Excel, London, UK

Contact Us





    IMS Group: A Trusted Outsourcing & Offshoring Partner That Works for Your Success

    IMS Group

    An Outsourcing & Offshoring Partner That Works for Your Success

    Every decision carry weight, and every inefficiency comes at a cost. Business owners have trusted IMS Group for over 19+ years to avoid losses, streamline operations, and grow sustainably. Our offshoring pioneer status is well-established. We are a part of the Empresaria Group PLC.– a global, publicly listed staffing company.

    A Bespoke Portfolio Designed For Your Business Growth

    Brands Brochure

    Our Offshoring Experts

    Our experts are ready to discuss how IMS Group’s outsourcing services can transform your business operations:

    JULIEANN FOUAD

    JULIEANN FOUAD

    CHIEF OPERATING OFFICER - UK, EUROPE & APAC

    Julieann Fouad is a recruitment industry veteran. Her collaborative and progressive approach to business and team development has resulted in a track record of consistent achievement. She has worked with and within Top 5 Blue Chip multi-site global/national, government, and single-site SMEs, and is equally comfortable and competent working independently or with teams delivering outcomes at the front line or producing and driving strategic business plans and change programmes across multiple sites, teams, and operations. Her broad skill set and experience enable her to understand the challenges recruitment businesses face in the quest to develop effective and sustainable recruitment solutions for their clients and maximise profit for their business. Julie first experienced outsourcing as a client over 10 years, and now as a Chief Operating Officer – UK, Europe and APAC for IMS, she supports Recruitment Agencies in these regions to incept game-changing offshore solutions for their businesses.
    Blake Golding

    Blake Golding

    Senior Manager – Sales and Client Relations

    Blake Golding leads healthcare offshore workforce solutions for UK, bringing over 16 years of experience within the UK healthcare sector. He collaborates with international partners to ensure regulatory compliance and effective integration of offshore talent in both NHS and private healthcare settings. Recognised for his expertise in governance and compliance, he has implemented robust operational frameworks that drive performance and productivity. His commitment to process improvement and high ethical standards aligns seamlessly with our mission to support UK healthcare clients. His in-depth knowledge and dedication to quality make him a respected figure in the healthcare industry.
    Fenil Shah

    FENIL SHAH

    VICE PRESIDENT - OPERATIONS

    Fenil Shah is a qualified Chartered Accountant, and an esteemed member of the Institute of Chartered Accountants of India. He has 8+ years of experience in the corporate world, and extensive experience working with clientele across diverse global businesses. He has experience with the UK, India, UAE, Singapore, and Australian accounting, where he offers his analytical and problem-solving skills.
    Nicola Gray

    NICOLA GRAY

    HEAD OF SALES - FINANCIAL SERVICE

    With over 14 years of expertise in the payroll industry, Nicola is a seasoned sales professional known for enhancing performance and delivering outstanding results. She believes successful business development managers must possess strong communication and interpersonal skills, confidence, negotiation prowess, and practical research abilities. Nicola excels in networking and socialising, emphasising the importance of building trust and strong client relationships through attentive listening.
    Kruti Patel

    KRUTI PATEL

    VICE PRESIDENT

    Kruti Patel, with her 13 years of diverse experience in the healthcare, real estate, FMCG, IT, and hospitality industries, supervises all aspects of IMS’ marketing, experience design, and brand communication across all business units. Right from linking the company’s innovations, products, and services to building IMS brands, creating awareness, and driving demand across all channels, she does it all with adeptness. Her core proficiency lies in bringing together traditional and experiential marketing with customer experience & insights, communications, and social responsibility that syncs with economic efficiency.

    What We Do?

    We offer comprehensive outsourcing and offshoring services across key business functions:

    1. Database Management
    2. Market Mapping
    3. Lead Generation
    4. Sourcing
    5. Credential and Compliance Management
    6. Onboarding & Consultant Care
    7. Full-cycle Recruitment
    8. Administrative Support
    1. Accounts Payables & Receivables Management
    2. Bookkeeping​
    3. Credit Control
    4. Payroll Management
    5. VAT Compliance & Tax Services
    1. Performance Marketing
    2. Designing And Content
    3. Social Media Marketing
    1. Property Management
    2. Data and Analytics
    3. Customer Support
    4. Sales and Commercial
    5. Risk and Compliance
    1. Comprehensive IT support
    2. Business Intelligence & Data Analytics
    3. Customised Business Process Automation Tools

    Ready to Find the Perfect Offshoring Partner? This Checklist is All You Need.

    Why IMS Group?

    Because excellence demands the best.

    Aspect In-House Team Offshore Team Why IMS Group?
    Expertise Develop internal expertise over time. Access to global staffing expertise. 19+ years of experience supporting 250+ global organisations.
    Cost Efficiency High costs for salaries, benefits, and space. Reduced overheads and scalable solutions. Inclusive pricing covering resources, infrastructure, and management support.
    Focus Time-intensive scaling and training. Easily scales up/down based on demand. 10% bench of trained resources available at all times for seamless scalability.
    Speed Slow recruitment, onboarding, and training. Faster implementation with experienced partners. Teams staffed within 30-45 days; training batches every 2 weeks.
    Compliance & Security Requires extensive legal knowledge. Adherence to compliance and data security. HIPAA, GDPR, and ISO compliant; 2 weeks of HIPAA training for all resources.
    Quality & Reliability Variable quality based on internal resources. Consistent high quality and improvement. 88% Net Promoter Score (NPS) from clients in 2024.

    Case Studies

    Their Challenges, Our Solutions.

    IMS Group at RAE

    Ready to Experience Offshoring at Its Best?